San Francisco Health Plan

  • Business Systems Analyst

    Job Locations US-CA-San Francisco
    Job ID
    Regular Full-Time
  • Overview

    Are  you passionate about making healthcare easier?  Do you enjoy using your energy and internal motivation to find the root causes of issues and implementing creative solutions?


    In this dynamic and highly collaborative position you will be responsible for providing systems analysis support for technology-enabled solutions serving internal business units, which in-turn will help our members and providers. You will work closely with key stakeholders - business users, project managers and other IT professionals -  to elicit requirements, analyze systems, analyze data, troubleshoot systems and contribute to designing and improving systems-related business processes.




    • Elicit and document - you know how to clearly convey a business users' needs to a software developer.
    • Perform data analysis - you love digging into data, figuring things out, solving sometimes complex issues and driving towards creative solutions.
    • Develop and recommend innovative ideas - you strive to do things better than they've been done before.
    • Document and teach - you document your creative ideas well and love teaching others.



    • A BS degree or equivalent work experience.
    • 3 years experience as a Business Systems Analyst, Systems Analyst, Technical Analyst (or comparable position) in a healthcare environment.
    • Solid experience with relational databases and writing SQL queries.
    • A love of managing requirements and test suites in Team Foundation Server (or similar tool).
    • Knowledge of HIPAA healthcare EDI transactions and file formats.
    • Process design/documentation methodologies, production of quality deliverables, process and use case modeling and business case development.
    • An eye for detail and getting things done on time.
    • A passion for collaboration.
    • Persistent and structured thinking.




    Established in 1997, San Francisco Health Plan (SFHP) is a an award winning,  managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco county. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 135,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services. SFHP was designed by and for the residents it serves, and takes great pride in its ability to accommodate a diverse population that includes young adults, seniors, and people with disabilities. 

    San Francisco Health Plan is an Equal Opportunity Employer (EOE) M/F/D/V
    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed