The Specialist will serve as a crucial liaison to SFHP’s networks of providers, hospitals, and health systems, including independent clinics, mental health professionals, and ancillary providers. This person will work as an independent part of the Provider Relations team to provide excellent customer service and regulatory guidance to provider organizations. The ideal candidate will work well in a fast-paced environment and will be responsive to the fluctuating needs of the organization, the providers, and of the regulatory bodies which govern its work.
The Specialist is one of the faces of the health plan to the provider community, which will include handling provider complaints, questions and issues, representing our department at cross-functional meetings, and meeting with providers at their offices. The Specialist assists providers with logistics and set up of trainings on the rights, resources and responsibilities of a provider in Medi-Cal managed care.
WHAT YOU WILL DO
WHAT YOU WILL BRING
Established in 1997, San Francisco Health Plan (SFHP) is a an award winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco county. San Francisco Health Plan is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 142,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services. SFHP was designed by and for the residents it serves, and takes great pride in its ability to accommodate a diverse population that includes young adults, seniors, and people with disabilities.
San Francisco Health Plan is an Equal Opportunity Employer (EOE) M/F/D/V
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.