Are you ready to make a difference in the San Francisco community? Take your customer oriented skills to San Francisco Health Plan.
A key to our success at SFHP is the support and assistance we provide to our members and the community at our Service Center. The Enrollment Coordinator will serve a vital role in this success by serving thousands of clients each year, helping them to navigate complex health insurance rules, processes and programs
As an Enrollment Coordinator, you will gain front-line experience helping members of the San Francisco community apply and enroll in health coverage. You will learn and master the systems and applications for at least 6 health coverage programs and be able to accurately and effectively screen a client to determine the best health coverage option(s) for their family. An Enrollment Coordinator will undergo extensive training and obtain certifications in eligibility rules and application processes for Medi-Cal, CalFresh, Covered California, Healthy San Francisco, SF City Option, and the Healthy Kids programs.
The ideal candidate for this position will possess strong customer service skills, be highly organized, inquisitive and flexible in a health care enrollment environment that is constantly changing. The candidate will have demonstrated experience in following and adhering to policy and procedure, and skilled in distilling or translating program rules and regulations into easily understandable and practical terms for our clients and applicants.
WHAT YOU WILL DO:
WHAT YOU WILL BRING:
Established in 1997, San Francisco Health Plan (SFHP) is a an award winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco county.
San Francisco Health Plan (SFHP) is the public Medi-Cal managed care plan for San Francisco serving 135,000 Medi-Cal members. SFHP also acts as a Third-Party Administrator to support the SF Department of Public Health for Healthy Kids, Healthy San Francisco and the SF City Option.
San Francisco Health Plan is an Equal Opportunity Employer (EOE) M/F/D/V
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.